Q: We have booked a flat with Mantri Celestia over 2.5 yrs ago. The flat was part of Phase 1 and was supposed to be handed over in Dec 2011. After having done 90% of the payment by Oct 2011 itself, only in Dec 2011, they inform us about a delay of 12 mth & inform a possession date by Dec 2012.
Now in Dec 2012, they are again pushing the possession by 3 mths(and I definately cant trust them).
What I want to highlight is the unprofessionalism from a builder of such high repute. They have no regrets and no penalty for delay). Also, this year, only when we called up to check status in Dec 2012, they are informing us a further delay (and all was on schedule until 2 months ago).
One critical thing I would like to highlight is that while 90% of work was completed in oct 2011 last year, instead of working on completing the rest of the work, they have invested their resources in bringing up the commercial block
I am looking for owners who have invested in Mantri Celestia (HYD) project and we really need to join hands against the builder to raise our voices. I have been very vocal about the issues but I don’t see any response from the management team on this. Srinivas Manda, the head for this project here, is of no use as he has no controls / inputs. No mgmt. representative is willing to face the customers and the poor Customer Relation Executive is the one taking all the bashing for no fault of hers.Only reason we had invested into the premium project (we had shelled 3190/sft when other projects were willing to negotiate for 2300/2500 / sft at those times) was the brand credibility. If that is only not there, the premium is definitely not worth it. I’m willing to go to consumer court or legal in order to ensure a penalty / ownership by the builder / management. If you / anyone you know has invested in Mantri Celestia Please reach out and we can take this forward together.
I have flat in A block, now they say it is delayed till end of 2015. Have any one filed case till date. Please share me the contact details and procedure to file a case against Mantri.
Sir I am also a in block A today again I received a intimation that the possession is delayed by another 8 months they will be giving it by 2016 July please contact me Shankar 9502299995
I have booked a flat in the F Block. While the new promised date, as of now, is Sept 2013, I doubt if any deliveries will take place before June, 14, if we are lucky. My loss every month due to interest on EMIs and opportunity loss from rent is atleast Rs. 36,000 per month. We cannot accept the meagre compensation of Rs. 3 per sft per month which has been mentioned in the contract. We had accepted this clause because, based on the reputation of the builder, we thought the delay would not be more than a couple of months. Let me know if there is any legal move to enhance the ridiculously low compensation. I would be open to join the group.
I have some inside media information that the group is in financial trouble. There has been a split among the brothers and this has effected the fortunes of the group involved with the Celestia project. One would have thought that they would have been concerned about their reputation in Hyderabad, considering that this is their first project here and any adverse news would effect their ambitious project at Jubilee Hills.
There is no activity on this thread for 2+ months. Are there any developments? Can we all storm Mantri office together. Can we file a consumer court complaint together or a police complaint to keep the pressure going?
I just spoke to their representative. They have no valid response and apparently there is some pittance compensation that will be paid @ Rs. 3 per sq ft and that too for 6 months and again at the time of handing over of the apartment. She says it is per the contract, I think we all know better that the contract is extremely one sided with a clear intention to cheat and defraud the investors. I believe it is a ponzi scheme where they collect all the monies upfront and leave the investor to fend for any risk in the project. The fact that they send these letters of delay in possession only after we have paid all the installments is clear indication of malafide intention to collect all the money and use the interest benefit while having no accountability to deliver the flats in time.
Dear all, I am also an owner of C block. I think it is extremely frustrating and tantamounts to cheating. I had a delayed payment from my end and they charged 18% interest for one installment for the delay and kept sending notices for rest of the payments which I had to make only to fiture that it is now delayed till June 2014. I am willing to join a class action suit against Mantri for fraud and cheating asking for all the payments when they clearly know that the project is being delayed.
Like Rachna, I booked the flats in late 2009 and had made 95% of the payments as per their payment plan - even in Nov 2011 I was told that the handover would happen in Dec 2011. In Dec 2011 I was told its being delayed till Dec 2012 but they were still encouraging us to pay off the remaining amounts (sic!). In Dec 2012 (letter dated 26th) we were informed by snail mail (that reached us first week of Jan) that the handover has been further delayed until Sep 2013. And I am very confident given the increasing notorious and fraudulent reputation of Mantri that the last week of Sept 2013 I will hear that the handover has been delayed again!! I would like to get all of the owners together and make Mantri accountable and and stop taking the owners for granted - no more verbal sweet talk from underlings who have no say in the decision making process of Mantri Celestia. Please join: https://groups.google.com/d/forum/mantricelestiaowners or mailto: mantricelestiaowners@googlegroups.com
Sept 2013 is a joke. And how cheap to be asking for the balance money when there is no sign of handover or possesion ... guess its high time we all take the legal route and take some professional help in dealing with them.
Hi Jayant. Thanks for the reply on tis post. However, not sure if Mantri has any intent to understand the issues the owners are facing. I have had expressed my issues with the location contacts and I dont see any ownership / response from them on that.
If you belong to the Mantri team, do check my details with the customer service exec (flat no E801) and you can reach out.
Its my sincere request to you all to post your queries/concerns to our dedicated support system. Please email us at wecare@mantri.in with complete details about the issues.
we sincerely apologies for the Inconvenience caused to you. We request you to email and share complete details about the problem to us at Wecare@mantri.in
Kindly mention your contact details in the email, as it will help us to assist you better, looking forward to receiving your email. Thank you.
Hi Jayanth, There is no use to send mail to the mentioned email ID. I am from blcok C. The date of possession mentioned is June 13. if Not I will be definitely going to sonsumer forum. There is no sign of handing over in June 13 as the d,e,f blocks are not even handed over. The construction status of A,B,C are up to the level as mentioned.