Real estate firms customize marketing policy to push sales
Q: Home sales have been slow for almost 2 yrs. now, and developers are facing an ongoing challenge to keep prices in check and offload piled up inventory.
Developers like DLF need eyeballs and new buyers to come in to buy their homes and they are trying various kinds of ways to do that. After Snapdeal, they are now planning to tie up with various on-line firms to sell their stock across India.
Because of the new business strategy, luxury housing projects, sales of which have been weak for a while now, are witnessing the most aggressive marketing pitches by developers across cities.
Well Praveen, Lodha is a very intelligent and clever builder. They have an umbrella of projects but the marketing policy for each project is unique, just the way an FMCG company deals with its products. The IPO way helps in demand aggregation for example, and allows buyers in Mumbai, investors and NRIs to participate.
Right Upendra, Similarly, Tata Housing Development Co. Ltd launched a campaign exclusively for its luxury projects, offering potential buyers an extra room if they buy an apartment. The "Dream Room" campaign tells buyers that they can buy a 3BHK, but have to only pay for a 2BHK.
But in the case of high-end projects, customers are not taking the decision fast and one needs to create an emotional connect with them. Here, they are telling them that we may have to stretch our budget a bit, but they are also giving you more space in return.
Realm estate firms, particularly those who have a large portfolio of projects, are increasingly adopting multi-pronged, customized marketing initiatives to push home sales in a slow market and are engaging with potential customers in different ways depending on the price, profile and status of construction of houses.
Right Abhjit, You can take the example of Mumbai's Lodha Developers Ltd, which has one of the most aggressive marketing and sales teams, experiment an initial public offering (IPO)-style pre-launch for 2 of its projects in the last 2 months. Typically, in this kind of a pre-launch experiment, a developer generates a buzz to grab maximum interest, inviting expressions of interest from potential buyers along with a booking amount, after which the homes are assigned.
For its project in suburban Thane, it received 2500 applications in the 9 days pre-launch activity. In its more classy project "The Park" in central Mumbai, it improvised on the IPO theme and allowed customers to actually choose the apartment they want. All the 126 units on offer were reserved.
Developers are trying all possible ways to market their projects in order to improve sales. They are using digital marketing to generate leads and are then pursuing them off-line. There is event-oriented, on-site marketing and attempts to engage with clients in a close manner.