Disbursement letter / Interest collection / Satisfaction - Beaware

Q: Krishvi Gavakshi project disbursement letters to customers is not straight foward as they give only 10 days and post that interest is charged. The 10 days includes courier time of 4-5 days + Weekends aswell and Banks take atleast 5-10 working days for disbursement which is known and doesn't fit in 10 days in any angle you see. The main point just some means they are collecting Interest with known process of 10 days of duration doesn't fit to get disbursements done by Banks. If you miss by any chance the letter being on work or out of station for a day or two - that's it.

In addition never management meets the clients and addresses any type of concerns. The team who handles were not be able to address many of the concerns. If you go in group they say don't come in groups and come individual if you have issues - if you go in individual still issues are not addressed. No attention is paid to the clients genuine issues.

I hope those who booked with them out of which many/lot are fac

abcdef, Apartment Resident

23rd March 2011

Krishvi Gavakshi, Marathahalli, Bangalore

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Replies (1)

Dear ABCDEF,

Please note that the time given for the clients to make payments is 10 days plus an additional 5 days. This makes it 15 days and interest is charged only after the 15 days timeline is crossed. In fact Krishvi has been sending hard copies 2-3 days prior to the soft copies being sent.Both are dated the same day. Krishvi has also sent mails to all clients about the timelines. Also Krishvi gives a timeline of 40 days from the date of agreement for clients to organize the first payment after the agreement is signed. All individual issues are also addressed and mails responded to. If people have been raising unreasonable points any management or team would not be able to respond. We think the points raised by you are baseless and does not speak the actuals.