Q: Poor quality of delivery

Q: Even I had very bad experience with Raunak till now. I have booked flat in 2012 and it was assured that i will get possession in 2013. Now it is September 2015 but still I am struggling to get possession. I have to keep visiting site everyday. Now they are again making delay in possession even after taking maintenance for the full September-2015 month and advance for quarter. All the officers point fingers to some other person to contact and they do not have proper coordination. He will assure the work will be done in next day and once you visit again still its at same condition. For many of the things they will ask to contact Thane office. It is not feasible to visit Thane everytime as I am staying in Kalyan and i am sure many people booked flat here staying around Kalyan. I dont understand if they have complete project in Kalyan why they cant provide entire service from Kalyan office itself. There was tiles break in leaving room just in entrance, when i asked to replace they have replaced with different shades and it is easily visible. Now they are making arguments to replace with same colour. I have made all payments and now facing lot of issues in getting possession with proper work. Also they have assured me possession in May-2015, based on that I have selled my existing flat and they were unable to provide possession and at the last moment i have to shift in rented flat. It is really worst experience till now with Raunak.