Hi, If you have booked a flat and the agreement has not yet been signed and you want to cancel the booking, what is the

Q: Hi, If you have booked a flat and the agreement has not yet been signed and you want to cancel the booking, what is the option? we booked a flat in 2013 August and the builder has promised delivery in Dec 2017 yet neither they have got approvals as yet nor the agreement has been signed. What is the remedy in such situations?

Heena Agarwal,

24th December 2014

Legal in Mumbai

booking cancellation

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Replies (4)

Did they make any commitment regarding return of booking amount. Some builders do tell you that they will refund the money immediately or will not deposit the cheque till you confirm to them within some short period. Try and keep correspondence in writing about refund of booking.

Bikram, Mumbai

30th December 2014

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My advise to you that check what your booking forms say. Usually builders protect themselves against these kind of unexpected bookings and keep either the whole or a good fragment of the booking amount. I doubt the money is easily refunded on booking cancellation even if the property registration is not done. And expecting it to be refunded in 7 days will be very optimistic.

Jerome Fernandez, Mumbai

30th December 2014

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Standard answer from most of the builders when you approach them for flat cancellation. It will take at least 45 days to refund. Please return your original receipt to process the flat cancellation request. We will try to sell the flat to new customer & then refund you the booking amount.

Bikram, Mumbai

30th December 2014

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As long as the reason sounds genuine, cancelling a flat should not be a problem, however, getting back your money from builder quickly will be a big problem. And likely chances of you not getting back 100% refund.

Give your builder a letter (hand written/typed) mentioning cancellation of the said flat for personal reasons and request him to refund your booking amount in 7 days. That's it.

Jerome Fernandez, Mumbai

30th December 2014

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