I recently rented a flat in Conscient Heritage One and have faced quite a few issues with the quality of construction

Q: I recently rented a flat in Conscient Heritage One and have faced quite a few issues with the quality of construction and fittings. There appear to be major problems with the electrical wiring, power backup, metal and other fittings, modular kitchen, and maintenance. Maintenance is unpredictable in service provision; sometimes, they respond and sometimes they don't. Although they are supposed to provide intercom facility, this is given only if you subscribe to the Conscient-owned DelDSL broadband connection, which has a sluggish and poor customer service. I don't know whether the internet itself works, as I have not had a clear response from their team to requests for a connection for over 10 days now. I think I would have had better luck getting the BSNL chaps to set up a connection. Overall, the place may look good, but is not as comfortable as promised.

Ajay,

17th May 2016

Residential Project Review in Conscient Heritage One, Sector-62, Gurgaon

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Hi,
As per me, while the unit is being rented, the landlord must do maintenance work and make repairs which are necessary to keep the unit livable. However, a landlord is not responsible for repairing damages which were caused by the tenant or the tenant's family, guests or pets.

Dinesh sahu, Ghaziabad

20th May 2016

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Hi Dinesh,
At the same time, a landlord are responsible to keep the property airy, water and tight and in good tenantable condition. In addition, you have a general responsibility to keep in good repair and working order. Landlord should be also responsible for emergency repairs such as burst water pipes, leaking roofs, faulty electricity installation, failed central heating or hot water boilers should be attended within 24 hours wherever possible. basins, sinks, toilets, baths, water and gas pipes and electrical wiring
the structure and the exterior of the property, including drains and exterior pipes installations for water heating and space heating.

Naveen, Gurgaon

20th May 2016

Hi Ajay,
Your landlord is responsible for repairing the damage in these circumstances because there's a term implied into your tenancy agreement, which says that they are responsible for keeping certain things in repair. It includes keeping the structure of your home in repair such as the walls, ceilings and plaster work and fittings.

Bhawna, Gurgaon

20th May 2016

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Hi Ajay!!!
Here are the general considerations if you decide to rent a flat:- 1) If anything needs to be repaired, you will have to ask the landlord in writing, 2) Check and note all metre readings on the day you move in, 3) Double-check the inventory before you move in, 4) ask previous tenants about their experience of the landlord and the property? 5) If the landlord agrees to make repairs, get it in writing etc.

N.Mathur, Delhi-NCR

20th May 2016

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