Demand beyond Agreement, No Response to any Query. Absolute black out from the builder.

Q:
1. We are receiving frequent phones demanding payment of brick works. When we ask for details your Customer Relationship Executive is not in a position to explain anything. And there is no mechanism to call them back.

2. Even the new system Lodha has placed in place to redress our grievances generates only complaint number. These are never replied. I have two such numbers still pending since long.

3. As regards demand for brick work initiation, it falls due only after 9th slab as per offer letter. We do not know why the demand is being made after 5th slab only.

Ashwini Sukhdeve, Apartment Resident

24th July 2011

Builder Review in Lodha Casa Bella Gold, Dombivli East, Mumbai

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Replies (1)

The brick work demand is raised by using the loophole (initiation of work), the trick works well .
Even if the 8th slab is not completed and a portion of the ninth slab work is initiated by shuttering the builder demands the installment. Never ever do the builders send you the photographs of the slabs completed. They instruct the photographs to be taken from some distance of that particular building .