There is absolutely no response to my queries by email or letter on apparent breach of faith issues. Is the construction agreement just a waste of paper? I am way past due penalty fees for delay of delivery and have not even recieved a phone call to address my issue. I have serious doubts about the quality of these people and also their product.There is absolutely no response to my queries by email or letter on apparent breach of faith issues. Is the construction agreement just a waste of paper? I am way past due penalty fees for delay of delivery and have not even recieved a phone call to address my issue. I have serious doubts about the quality of these people and also their product.