Pijush Kanti Halder, Kolkata
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Builder not fulfilling promise, mutation pending hence unable to sell the flat.
Q: We bought a flat on the 4th floor in a single building. We were given possession in 2006. It had a space for lift installation and the builder had promised and it was mentioned in the contract as well that lift will be installed but till date it has not been. My parents are getting older and its not getting easier for them to climb the stairs on a regular basis. The builder has also failed to complete the mutation which makes it difficult for us to even sell the flat and look for other properties. Kindly suggest.

My comments to replies
Hi Sumoy, A buyer who is the victim of the false promises of the builder can directly approach the following forums for his solution:- You can file a civil suit in a Civil Court You can file a complaint before the consumer Forum You can file a complaint before the Competition Commission of India You can approach Regulatory Forums You can file a Criminal Case It is better to take the advice of a lawyer first.
Thanks a lot for your advice Promit. I'd need some more help though. I have never been part any such legal procedures hence pardon my ignorance on these matters, I wanted to know if proceeding on any the mentioned solutions would cost anything, and if yes, then any idea on the approximate amount?
12th May 2014

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