Q:
I work as a senior manager at aircel financial services in Gurgaon and have couple of kids 5 years & 1 year. After completing my MBA from Banglore in 2008 have been working with multiple financial brands. Coming from a town of Uttrakhand had no option but to live in rented flats from the beginning of my career. 2 years back I started exploring the option of buying a flat in noida/ ghaziabad area & that is when my search of flats / sample flats/ under construction flats started happening.
I chose Gaur City project and booked a 3 BHK Flat, construction process was going good and all other stuff was also going positively but then I got a promotion and transfer from company to Mumbai so for me it was not making sense to buy a flat at noida when I would be in Mumbai with family. So I opted to cancel the flat booking tough I must say flat was very nice and I really wanted to own that but I had to cancel the booking so contacted the builder team for the same. I asked for the refund from the builder.
I was panicked to hear the response from them “what so ever money you have given to us , we have invested that same in construction , we can’t get money out from construction . We will refund you once the flat allotted to you is sold to someone else.” It got afraid as I was going to move to Ludhiana and they were saying that they will refund it after my flat gets sold. Also it would be difficult for me to follow up for my money from Ludhiana. Also I was worried about my investment made as it was all I have earned from my hard work and If something wrong happened or I got cheated then I would left with nothing for me and my family. I went to gaursons office. And meet with concerned persons discussed my issue with them. They assure me that there won’t be any such issue. They assisted me every way possible but still I was quite nervous and was doubtful about my refund. Finally in March2016 I got my refund. It took 6 -8months get it done but still I am thankful to the cooperation by gaursons team that I got my hard earned money hassle-free refund in a year.
Entire market is struggling due to slow down in the real estate industry. Lots of buyers are crying for their money refund after cancellation or facing lots of issues from builders. And in such condition gaursons cooperation left a good experience for me. And additional thing is patience is very crucial in such cases as builder is also quite right at their perspective that whatever money they got from buyers they invest that in construction work so it is tough for a builder to refund the amount instantly and moreover any builder doesn’t want their buyers to cancel the booking of property.
Latest Answer: Response from Gaursons is too much poor. if you have any problem no body reply the calls or email.
I have booked a flat in gaur siddartham but till date BBA is not signed.
Any body can guide the cancellation process of the same
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