Tushar sonar , Apartment Resident
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Quality of Possession/ Delivery
Q: Hi, Though it's a bold statement to make but in One Liner- "River Residency CRM Team don't know how make Quality Possession or Delivery of Flats". CRM Team does not talk to you with responsibility. They states that- We will deliver upon completion of work with No End Date of Work Completion. CRM Department will delay work to an extent that Customer is forced to take Possession with Issues like- Pre-Possession Cleaning, Broken Tiles, Uncleaned Doors/ Windows, Water Seepage, etc. They keep on saying that we will fix the issues after Possession.

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I got very bad experience with river residency sale team and customer relation manager.BEFORE AGREEMENT THEY WERE TREATING GOOD BUT ONCE YOU GOT TRAPPED BY SIGNING AGREEMENT ,THEY BEHAVE LIKE 'SMALL BUILDER TYPE ATTITUTE'.THEY TALK RUDELY AND THREATEN YOU OF INTEREST IF DELAY HAPPENS IN DISBURSEMENT WITHOUT LISTENING TO CUSTOMR PROBLEMS.ONE OF MANAGER ASKED ME DISBURSEMENT IN TWO DAYS AND TREATENED ME OF EXTRA MONEY FOR INTEREST.SO BAD EXPERIENCE ,TOLD TO TWO FRIENDS WHO WANTED TO BUY FLAT IN RIVER RESIDENCY ,THEY DIDN'T BOOK FLAT AFTER MY EXPERIENCE.I got very bad experience with river residency sale team and customer relation manager.BEFORE AGREEMENT THEY WERE TREATING GOOD BUT ONCE YOU GOT TRAPPED BY SIGNING AGREEMENT ,THEY BEHAVE LIKE 'SMALL BUILDER TYPE ATTITUTE'.THEY TALK RUDELY AND THREATEN YOU OF INTEREST IF DELAY HAPPENS IN DISBURSEMENT WITHOUT LISTENING TO CUSTOMR PROBLEMS.ONE OF MANAGER ASKED ME DISBURSEMENT IN TWO DAYS AND TREATENED ME OF EXTRA MONEY FOR INTEREST.SO BAD EXPERIENCE ,TOLD TO TWO FRIENDS WHO WANTED TO BUY FLAT IN RIVER RESIDENCY ,THEY DIDN'T BOOK FLAT AFTER MY EXPERIENCE.
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