What this buyer and others of his ungrateful like will not disclose to you about the so called "fraud builder" is the amount of personalisation they have all done to their flats at the expense of the builder causing a chunk of this delay. The Builder has been nice enough to grant them all the top quality desires they have in terms of fittings, customisation and what not but all these ungrateful, conniving buyers have obviously forgotten about this. Another fact they very conveniently let slip is the kind of appreciation their property has gotten over the years. People who bought their flat at Rs. 3200/sft are now selling at Rs. 5500-5800/sft owing to the quality and location. We all make mistakes and learn from them. We at Roma have revamped our entire structure and staff, bringing in experts with no less than 20 years of experience, to handle our new project and ensure maximum customer satisfaction. We have learnt and grown and are confident about reaching our full potential.