Q:
I am a resident here in Mantri Synergy. The lift is not having a very basic safety mechanism that when power goes off, it
doesn't go on to the nearest floor to open it up. If power goes off people will be stuck and if there is no electrician to
do the switch over to the DG power.. that is stay there in the dark and if you are lucky to survive then some one will come
and open the door for you... Staying in 8th floor there is no option other than using the lift... Very basic security
feature is not there in the lift of this so called "HI-TECH" apartment. Frustrated living here. Will there be a solution for this?
Dear Gnanasekaran N,
we sincerely apologies for the Inconvenience caused to you. We request you to email and share complete details about the problem to us at Wecare@mantri.in
Kindly mention your contact details in the email, as it will help us to assist you better, looking forward to receiving your email. Thank you.
With Regards,
Mantri Developers Pvt. Ltd.
Dear Gnanasekaran N,
we sincerely apologies for the Inconvenience caused to you. We request you to email and share complete details about the problem to us at Wecare@mantri.in
Kindly mention your contact details in the email, as it will help us to assist you better, looking forward to receiving your email. Thank you.
With Regards,
Mantri Developers Pvt. Ltd.
Q:
We have booked a flat with Mantri Celestia over 2.5 yrs ago. The flat was part of Phase 1 and was supposed to be handed over in Dec 2011. After having done 90% of the payment by Oct 2011 itself, only in Dec 2011, they inform us about a delay of 12 mth & inform a possession date by Dec 2012.
Now in Dec 2012, they are again pushing the possession by 3 mths(and I definately cant trust them).
What I want to highlight is the unprofessionalism from a builder of such high repute. They have no regrets and no penalty for delay). Also, this year, only when we called up to check status in Dec 2012, they are informing us a further delay (and all was on schedule until 2 months ago).
One critical thing I would like to highlight is that while 90% of work was completed in oct 2011 last year, instead of working on completing the rest of the work, they have invested their resources in bringing up the commercial block
I am looking for owners who have invested in Mantri Celestia (HYD) project and we really need to join hands against the builder to raise our voices. I have been very vocal about the issues but I don’t see any response from the management team on this. Srinivas Manda, the head for this project here, is of no use as he has no controls / inputs. No mgmt. representative is willing to face the customers and the poor Customer Relation Executive is the one taking all the bashing for no fault of hers.Only reason we had invested into the premium project (we had shelled 3190/sft when other projects were willing to negotiate for 2300/2500 / sft at those times) was the brand credibility. If that is only not there, the premium is definitely not worth it. I’m willing to go to consumer court or legal in order to ensure a penalty / ownership by the builder / management. If you / anyone you know has invested in Mantri Celestia Please reach out and we can take this forward together.
Dear Sir/Madam,
we sincerely apologies for the Inconvenience caused to you. We request you to email and share complete details about the problem to us at Wecare@mantri.in
Kindly mention your contact details in the email, as it will help us to assist you better, looking forward to receiving your email. Thank you.
With Regards,
Jayant
Dear Sir/Madam,
we sincerely apologies for the Inconvenience caused to you. We request you to email and share complete details about the problem to us at Wecare@mantri.in
Kindly mention your contact details in the email, as it will help us to assist you better, looking forward to receiving your email. Thank you.
With Regards,
Jayant
My comments to replies
Hi Jayant. Thanks for the reply on tis post. However, not sure if Mantri has any intent to understand the issues the owners are facing. I have had expressed my issues with the location contacts and I dont see any ownership / response from them on that.
If you belong to the Mantri team, do check my details with the customer service exec (flat no E801) and you can reach out.
Dear Rachna and All,
Its my sincere request to you all to post your queries/concerns to our dedicated support system.
Please email us at wecare@mantri.in with complete details about the issues.
With Regards,
Jayant
2nd January 2013
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