Q:
I work as a bank employee in Ghaziabad and have couple of kids 5 years & 1 year. After completing my MBA from IMS noida in 2004 have been working with multiple financial brands selling their mutual fund / insurance/ account. Coming from a town of MP had no option but to live in rented flats from the beginning of my career. 4+ years back I started exploring the option of buying a flat in noida area & that is when my search of flats / under construction flats started happening, coincidentally my brother in law who works with HCL as a Sr. Developer also began the hunt in the same time.
I chose Gaur City project Avenue 1 while my brother in law chose another builder 'X' project in the Noida area (not taking any name as my agenda is not to defame any one). The construction & stuff started at the same time.
Before finalizing on the flat we read tones of stuff on web and felt that no builder is to be trusted, even Gaursons. Gradually we realized delivery of possession has been challenge, customer service has been arrogant, builders do al kind of manmaani in terms and condition and many other aspects which just made us jittery on whether we should buy or rather happily live in the rented flat.
However despite reading through all the negative stuff about the builders as we had to see we did buy. Today after 4 years my Brother in law is still struggling to get the flat as honorable court has passed some judgment against the flat that he had invested his life in, while am living in my flat for last couple of year happily, the flat was delayed by an year I guess. But when I look at my brother in law I feel it’s perhaps so important to understand the builder’s previous credential before buying in.
In retrospective, where I feel my decision went right was when I chose to physically check through the property delivered by the same builder in last 1-2 years. It’s very easy to defame anyone thanks to internet if bunch of people want to do that and it’s even easier in such a competitive market of real estate.
While evaluating the recent projects I realized that there were just couples of builders with whom I can risk my lives income, and fortunately decision went right. The previous projects delivered by Gaurson were better quality wise and even price was comparable. They didn’t have much hassle in the possession timelines and most importantly they have always been on the right side of the law.
The current project where I’m putting up now has given us 85% satisfaction while there are some 15% areas of improvement but I feel that’s fine as 100% expectation is crime in this market.
I chose to write this article as I often read stuff people claiming how builder tortured them in some form or another, but no one writes good if you are a happy customer, it’s our equal responsibility to write good stuff too.
So I won’t say Gaursons is the best builder but if you shortlist builders by seeing their projects it enable a more rational decision making.
Hi friends,
I'm writing Review on the Gaursons India Ltd. A nice Constructions Company located in NCR. The Company has earned a good fame and good name in the world of Real Estate Market. The apartment constructed by the company is an excellent example of planning, workmanship. Great care was taken to provide complete satisfaction; even the whole crew was extremely professional and very courteous. I wouldn't hesitate to recommend them to anybody. They were wonderful. I am extremely pleased with the work that they did for me and the entire people.Hi friends,
I'm writing Review on the Gaursons India Ltd. A nice Constructions Company located in NCR. The Company has earned a good fame and good name in the world of Real Estate Market. The apartment constructed by the company is an excellent example of planning, workmanship. Great care was taken to provide complete satisfaction; even the whole crew was extremely professional and very courteous. I wouldn't hesitate to recommend them to anybody. They were wonderful. I am extremely pleased with the work that they did for me and the entire people.
Q:
I am working in an IT firm at Noida sector 126. In 2011 I booked a flat at gaur city from gaursons but due to land dispute over the project land the possession got delayed. Gaursons promised the possession by end of 2013 but I did get my possession in October 2015. That is very tough phase for a buyers if he has paid all amount on time he expects timely possession of property. But if someone gets delay in the possession, that’s very unfortunate situation for the buyers. I was going through same phase.
I visited gaursons office several times talked to gaursons CRM team they said delay is due to land dispute situation and I will get my possession in 1 year. So I calmed myself and realized that somewhere builder is also struggling to get work done due to some dispute and other issues. But I encouraging thing was gaursons team’s support they were very polite and supportive throughout the process. I asked them for the possession delay penalty initially they try to avoid that but after some meetings with senior members at CRM team of gaursons they agreed to pay my penalty at rate of 5 rupees per square feet.
I thought that this is very low amount as if buyers failed to pay installment on time builder charge high interest rate and penalty from the buyers. So I discussed with some other agents and some of my friends who have invested in other projects. Then I came to know that this is the standard rate of penalty decided by authorities. And there is 6 months of relaxation as well for the penalty payment.
Finally I got possession of my flat at gaur city by end of 2015 and I also got the draft for delay penalty at agreed rate. Initially I felt I am cheated by builder they did not pay m full penalty but after looking at the market scenario and issues faced by builders and buyers i realized that it was fair amount paid by builders. I talked to some of my friend who invested in other projects and they were struggling to get possession even after 2 years of promised date of possession and they said builder even not agreed on paying any penalty. That made me realized that gaursons did not cheated me or even they were quite supportive.
Even today I see number of buyers struggling to get there possession and builders refuse to pay even penalty for the delay of possession but on this I had a good experience with gaursons builders. I am living here from more than 1 year and did not even face any big problem regarding maintenance or other threat instead of some small issues but that is part of almost all residencies. Overall my experience with gaursons is good.
As far as i see, as a consumer we are very apprehensive because this is our hard earned money which we put into it. No one wants to waste a single penny whenever it comes to do investment on such properties. I think its our right to put questions if we don't get what these builders promised at the time of launching the projects. As far as Gaurs is concerned i think they also faced such issues from the customers, but sometimes these things are not deliberated. Every builder wants to complete and deliver them on time. I got my Flat in Gaur City on time. I am living in 6th Avenue. Though, earlier there were few issues i was very furious about, but then they handled all my issues very well. I think real estate industry is very unstructured in terms of maintaining the promises on time because of several factors, but again if you are getting what you have paid off even after little delay; but in a concerned manner from the builder, then this is something i would say is a perfect service.As far as i see, as a consumer we are very apprehensive because this is our hard earned money which we put into it. No one wants to waste a single penny whenever it comes to do investment on such properties. I think its our right to put questions if we don't get what these builders promised at the time of launching the projects. As far as Gaurs is concerned i think they also faced such issues from the customers, but sometimes these things are not deliberated. Every builder wants to complete and deliver them on time. I got my Flat in Gaur City on time. I am living in 6th Avenue. Though, earlier there were few issues i was very furious about, but then they handled all my issues very well. I think real estate industry is very unstructured in terms of maintaining the promises on time because of several factors, but again if you are getting what you have paid off even after little delay; but in a concerned manner from the builder, then this is something i would say is a perfect service.
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